It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I-financially assisted program or activity.

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The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIOA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.

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Recipients of Federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

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If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either the recipients Equal Opportunity Officer (or the person whom the recipient has designated for this purpose):

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Jackie Hall, Director of Quality and Communications/Equal Opportunity officer

Workforce Development Board of South Central Wisconsin

3513 Anderson Street, Suite 104

Madison, WI 53704

Phone: (608) 249-9001

TTY/TDD users contact us through Wisconsin Relay Services at 7-1-1

Email: jhall@wdbscw.org

Fax: (608) 249-9356

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or

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The Director, Civil Rights Center (CRC)U.S. Department of Labor

200 Constitution Avenue NW, Room N-4123

Washington, DC 20210

or electronically as directed on the CRC website at www.dol.gov/crc

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If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). 

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If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).

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If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

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The WDBSCW is firmly committed to meeting the needs of its applicants and participant population, including those with disabilities, where required and feasible. Please contact your WIOA Title I Career Planner or the WDBSCW office for such accommodation requests​

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Wisconsin Relay (7-1-1)

Wisconsin Relay is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind and speech disabled. The service is available by dialing 7-1-1 or by calling TTY 1-800-947-3529. For more information, visit www.wisconsinrelay.com.

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Accommodation Requests 

Auxiliary aids and services are available upon request to individuals with disabilities. Please contact your WIOA Title I Career Planner or the WDBSCW office for such requests.

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Language Assistance

In accordance with 29 CFR 38.9 (g)(3), Limited English Proficient (LEP) individuals seeking access to information about WIOA programs offered through the WDBSCW and its American Job Center partners, will receive language assistance in all communications of vital information.

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Vital information is defined as information, whether written, oral or electronic, that is necessary for an individual to understand how to obtain any aid, benefit, service and/or training; or required by law.

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An interpreter, as well as the availability of free language assistance such as rulebooks; written tests that do not assess English language competency, but rather assess competency for a particular license, job or skill for which English proficiency is not required; and letters or notices that require a response from the beneficiary or applicant or employee will be provided to all LEP individuals at no cost to the individual.

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WIOA Title I-financially assisted programs or activities or offerings provided by the WorkSmart Network are supported with Federal funding from the Workforce Innovation and Opportunity Act (WIOA). The WorkSmart Network is an equal opportunity employer/program.

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Babel Notice

English

IMPORTANT! This document contains important information about your rights, responsibilities and/or benefits. It is critical that you understand the information in this document, and we will provide the information in your preferred language at no cost to you. Call (608) 288-2459 for assistance in the translation and understanding of the information in this document.

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Spanish

¡IMPORTANTE! Este documento contiene información importante sobre sus derechos, responsabilidades y/o beneficios. Es importante que usted entienda la información en este documento. Nosotros le podemos ofrecer la información en el idioma de su preferencia sin costo alguno para usted. Llame al (608) 288-2459 para pedir asistencia en traducir y entender la información en este documento.

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Hmong

TSEEM CEEB! Daim ntawv no muaj ib cov lus tseem ceeb qhia paub txog koj cov cai, cov luag hauj lwm thiab/los yog cov kev pab. Nws yog ib qho tseem ceeb uas koj yuav tau to taub cov lus nyob hauv daim ntawv no, thiab peb yuav muab tau cov lus no txhais ua koj hom lus yam koj tsis tau them nyiaj dab tsi. Hu rau (608) 288-2459 yog xav tau kev pab kom muab cov lus nyob hauv daim ntawv no txhais rau koj kom koj to taub.

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Korean

중중요!  본 문서는 귀하의 권리, 책임 및/또는 이익에 관한 중요한 정보를 포함하고 있습니다.   귀하가 본 문서에 있는 정보를 이해하는 것은 대단히 중요하며, 귀하가 원하는 언어로 정보를 제공받으실 수 있습니다. (608) 288-2458 로 전화하여 본 문서에 있는 정보의 번역 및 이해를 위해 도움받으시길 바랍니다.

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Chinese – Traditional

重要須知！本文件包含重要資訊，事關您的權利、責任，和／或福利。請您務必理解本文件所含資訊，而我們也將使用您偏好的語言，無償為您提供資訊。請致電 (608) 288-2458 洽詢翻譯及理解本文件資訊方面的協助.

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Complaint Process

If you believe you have been harmed by a violation of the Workforce Innovation and Opportunity Act or regulations of a WIOA Title I program or an American Job Center (One-Stop) partner program, you have the right to file a program complaint as well as request information and assistance with filing a complaint. If you think that you have been subjected to discrimination under a WIOA-funded program or activity or that of a One-Stop partner program, you may file a discrimination complaint as well as request information and assistance with filing a complaint. Complaints are accepted from registrants, program applicants, program participants, subcontractors, service providers, employees, applicants for employment and interested parties.

 

For more information, please download the WDBSCW Program and Discrimination Complaint Guide. 

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American Job Center Complaint Coordinator
Julie Enloe, One-Stop Operator
(608) 242-7482
jenloe@worksmartnetwork.org

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American Job Center Back-Up Complaint Coordinator
Jon Danforth, Director, Employment and Training Association
(608) 242-7527
jdanforth@eata.org