Skills Wisconsin is a U.S. Department of Labor Workforce Innovation Fund project that was awarded in 2012 to the Workforce Development Board of South Central Wisconsin on behalf of the Wisconsin’s 11 workforce development boards. The project, which ended in 2016, aimed to transform how Wisconsin’s workforce system engages with businesses to match workers looking for a job with businesses looking for workers, resulting in better outcomes for workers, businesses, and the programs that serve both.
The 4-year initiative served as a catalyst for new partnerships, processes, work flows, and tools to create a truly demand-driven workforce system. Specifically, the project’s intent was to create:
- A Demand-driven system: Reforming the workforce system to view business as the customer
- Process reengineering: Reengineering the workflow resulting in improved business outreach, assessment, and coordinated business client management
- Tools: Implementing tools, including a customized Salesforce platform, to better serve business clients of the workforce system
- Partnerships: Increasing collaboration between workforce and economic development professionals and to develop and expand industry and sector partnerships
- Skill training: Developing new curricula in conjunction with Wisconsin Technical College System and delivering customized skills training to meet immediate, specific industry needs
The Wisconsin Workforce Development Association (WWDA), the state association of the 11 Wisconsin Workforce Development Boards, in partnership with the Department of Workforce Development, developed statewide professional development training program for Business Solutions staff. The training program is just one component of the Wisconsin’s Business Solutions effort that includes the Collabor8 Summit, the implementation of the Skills Wisconsin Salesforce platform, and the growing emphasis on local business solutions teams.
The Wisconsin Business Services Training program was planned in an effort to build a foundation of Business Solutions skills and knowledge the state and local workforce areas can build on. The WWDA contracted with Thomas P. Miller & Associates (TPMA) to work with Wisconsin to develop a curriculum for the training. The final curriculum incorporated national best practices in addition to local input customized to fit Wisconsin needs. To this effort, TPMA, working in concert with Wisconsin leadership, worked to develop a survey of current Wisconsin Business Services personnel in an effort to better understand content and curriculum needed within the training program. Click here for WI-BST Survey Summary Final results.
The initiative allowed for stronger partnerships amongst local and State workforce and education entities including:
- Wisconsin Workforce Development Association and 11 Workforce Development Board (WDB) Consortia Members
- Wisconsin Economic Development Corporation
- Wisconsin Department of Workforce Development
- Wisconsin Technical College System
- Wisconsin Economic Development Association
Additional Project Partners
Launchpad Co. served as the project’s implementation partner, providing staff orientation and training on the demand-driven system and customizing the Skills Wisconsin Salesforce tools to meet Wisconsin’s needs.
IMPAQ International served as the evaluation partner, engaging with the partners from the start of the project and conducting a robust three-part evaluation:
- Impact evaluation to estimate the effects of the Salesforce tool
- Process evaluation to assess how implementation affect the stakeholders; and,
- Outcomes evaluation to document progress of implementation on key dimensions
- Evaluation of Skills Wisconsin: Final Report (IMPAQ International,December 16, 2016) (PDF)
- Evaluation of Skills Wisconsin: Final Report Executive Summary (IMPAQ International, December 16, 2016) (PDF)
Employer Survey 2013
- Evaluation of Skills Wisconsin – IMPAQ Baseline Report Executive Summary (IMPAQ International, July 31, 2013) (PDF 480KB)
- Evaluation of Skills Wisconsin – Baseline Report (IMPAQ International, July 31, 2013) (Note full report is 104 pages) (PDF 1MB)
Skills Wisconsin Resources
Skills Wisconsin Fact Sheet – Overview (PDF 232KB)